limited warranty
region
software
printer
North America (including Canada)
90 days
90 days
Asia Pacific
90 days
1 year
Europe
90 days
1 year
Latin America
90 days
1 year
extent of limited warranty
Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above
will be free from defects in materials and workmanship for the duration specified above, which
duration begins on the date of purchase by the customer. Customer is responsible for
maintaining proof of date of purchase.
1. For software products, HP's limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any product will be
uninterrupted or error free.
2. HP's limited warranty covers only those defects which arise as a result of normal use of
the product, and do not apply to any:
❍
Improper or inadequate maintenance or modification;
❍
Software, interfacing, media, parts, or supplies not provided or supported by HP;
or
❍
Operation outside the product's specifications.
❍
For HP printer products, the use of a non-HP ink cartridge or a refilled ink
cartridge does not affect either the warranty to the customer or any HP support
contract with the customer. However, if printer failure or damage is attributable
to the use of a non-HP or refilled ink cartridge, HP will charge its standard time
and materials charges to service the printer for the particular failure or damage.
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limited warranty
3. If HP receives, during the applicable warranty period, notice of a defect in any software,
media, or ink cartridge covered by HP's warranty, HP shall replace the defective product. If
HP receives notice of a defect in any hardware product covered by HP's warranty during
the applicable warranty period, HP shall either repair or replace the defective product at
HP's option.
4. If HP is unable to repair or replace, as applicable, a defective product covered by HP's
warranty, HP shall, within a reasonable time after being notified of the defect, refund the
purchase price of the product.
5. HP shall have no obligation to repair, replace, or refund until the customer returns the
defective product to HP.
6. Any replacement product may be either new or like-new, provided that it has functionality
at least equal to that of the product being replaced.
7. HP's limited warranty is valid in any country where the covered HP product is distributed
by HP except for the Middle East, Africa, Argentina, Brazil, Mexico, Venezuela, and
France's “Departements D'Outre-Mer”; for those excepted areas, the warranty is valid only
in the country of purchase. Contracts for additional warranty services, such as on-site
service, may be available from any authorized HP service facility where the product is
distributed by HP or by an authorized importer.
8. Any applicable print cartridge warranty shall not apply to HP print cartridges that have
been refilled, remanufactured, refurbished, misused, or tampered with in any way.
limitations of warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS
MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE.
limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are
the customer's sole and exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY
SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT WILL HP OR ITS THIRD PARTY
SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER
LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
local law
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limited warranty
1. This Warranty Statement gives the customer specific legal rights. The customer may also
have other rights which vary from state to state in the United States, from province to
province in Canada, and from country to country elsewhere in the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty
Statement shall be deemed modified to be consistent with such local law. Under such local
law, certain disclaimers and limitations of this Warranty Statement may not apply to the
customer. For example, some states in the United States, as well as some governments
outside the United States (including provinces in Canada), may:
❍
Preclude the disclaimers and limitations in this Warranty Statement from limiting
the statutory rights of a consumer (e.g., the United Kingdom);
❍
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or
limitations; or
❍
Grant the customer additional warranty rights, specify the duration of implied
warranties which the manufacturer cannot disclaim, or not allow limitations on
the duration of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS
WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.
obtaining a warranty extension
If you would like to extend your warranty coverage beyond the limited warranty period, use one
of the following options:
●
Consult your reseller to get extended coverage. To find HP resellers in the U.S., visit
HP's service locator at
www.hp.com/service_locator
.
●
If your reseller does not offer service contracts, call HP directly and ask about our HP
service agreements. In the U.S. call (800) 446-0522; in Canada call (800) 268-1221.
For HP service agreements outside of the U.S. and Canada, contact your local HP sales
office.
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regulatory notices