quick help toc
user's guide table of contents
To find an answer to a question, select one of the topics below.
●
notices
●
special features
●
getting started
●
printing
●
maintenance
●
troubleshooting
●
specifications
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user's guide table of contents
hp deskjet 3820 series
table of contents
notices
notices and acknowledgements
terms and conventions
accessibility
using the onscreen
user's guide
special features
getting started
printer features
buttons and lights
paper trays
print cartridges
connectivity
printing
using printer software with Mac OS 8.6, 9.x, and X Classic
using printer software with Mac OS X
printing a document
two-sided printing
plain paper
envelopes
transparencies
labels
index cards and other small media
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user's guide table of contents
Hagaki cards
photographs
greeting cards
posters
iron-on transfers
maintenance
replacing print cartridges
calibrating print cartridges
automatically cleaning print cartridges
manually cleaning the print cartridges
maintaining print cartridges
maintaining the printer body
refilling print cartridges
removing ink from skin and clothing
using the hp inkjet utility
troubleshooting
printer lights are flashing or on
checking the print cartridge status
printer is not printing
problems with printouts
printer is slow
specifications
printer specifications
minimum system requirements
environmental statement
print cartridge recovery
limited warranty
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user's guide table of contents
regulatory notices
index
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notices
notices
●
notices and acknowledgements
●
terms and conventions
●
accessibility
●
using the onscreen
user's guide
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notices and acknowledgements
notices and acknowledgements
hewlett-packard company notices
The information contained in this document is subject to change without notice.
Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but
not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without
prior written permission of Hewlett-Packard, except as allowed under copyright laws.
acknowledgments
Apple, the Apple logo, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, Mac OS,
Powerbook, Power Macintosh, and Quickdraw are trademarks of Apple Computer, Inc., registered
in the U.S. and other countries.
TrueType is a U.S. trademark of Apple Computer, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Copyright 2002 Hewlett-Packard Company
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terms and conventions
terms and conventions
The following terms and conventions are used in the
user's guide.
terms
HP Deskjet printers may be referred to as the
HP Deskjet printer
, the
HP printer
, or the
printer
.
symbols
The
>
symbol guides you through a series of software steps. For example:
Click
File
>
Page Setup
.
cautions and warnings
A
Caution
indicates possible damage to the HP Deskjet printer or to other equipment. For
example:
Caution!
Do not touch the print cartridge ink nozzles or copper contacts. Touching
these parts will result in clogs, ink failure, and bad electrical connections.
A
Warning
indicates possible harm to yourself or to others. For example:
Warning!
Keep both new and used print cartridges out of the reach of children.
icons
A
Note
icon indicates that additional information is provided. For example:
For great results use HP products.
A
Printing instructions
icon indicates that a description of print options is available in the
onscreen
user's guide
. For example:
For a description of available print options, click the appropriate operating system:
Mac OS
8.6, 9.x, or X Classic
or
Mac OS X
.
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accessibility
accessibility
For accessibility information, visit Apple's Website at
http://www.apple.com/disability/
.
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using the onscreen user's guide
using the onscreen user's guide
This onscreen
user’s guide
is viewed through Adobe Acrobat Reader version 4.0 or greater.
Use the following tools to view and navigate the onscreen
user's guide
:
●
View Buttons:
Click these buttons to change page views:
View the page in actual size
Fit the page in the window
Fit the page width in the window
●
Zoom:
Use to zoom in on a page.
●
Bookmarks:
Click a bookmark to view a topic.
●
Navigation Buttons:
Click these buttons to navigate:
Go to the first page of the document
Go backward one page
Go forward one page
Go to the last page of the document
Go to the previous view
Go to the next view
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special features
special features
Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting
features:
●
One-touch print
cancel button
.
●
A 100-sheet capacity, space saving,
fold-up paper tray
.
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getting started
getting started
●
printer features
●
buttons and lights
●
paper trays
●
print cartridges
●
connectivity
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printer features
printer features
The HP printer has several features to make printing easier and more efficient.
To view a printer feature, click below on the name of the feature.
1.
buttons and lights
2.
paper trays
1.
print cartridges
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printer features
1.
connectivity
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buttons and lights
buttons and lights
The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The
lights give you visual cues about the status of the printer.
1. Cancel button 2. Print Cartridge Status symbol and light
3. Resume button and light 4. Power button and light
cancel button
Pressing the
Cancel
button cancels the current print job.
print cartridge status symbol and light
The
Print Cartridge Status light turns on or flashes
when a print cartridge needs service.
resume button and lights
The
Resume light flashes
when an action is required such as loading paper or clearing a paper
jam. When the problem is solved, press the
Resume
button to continue printing.
power button and light
The
Power
button turns the printer on and off. It may take a few seconds for the printer to turn
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buttons and lights
on after pressing the
Power
button. The green light next to the
Power
button flashes when the
printer is processing.
Caution!
Always use the
Power
button on the front of the printer to turn the printer
on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the
printer on and off may cause printer failure.
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paper trays
paper trays
The printer has a fold-up paper tray and an output guide. The output guide contains a slot for
single envelope or index card printing.
1. single envelope slot 2. fold-up tray 3. output guide
In tray
Open the space-saving fold-up tray to load paper or other media to be printed.
You can print different sizes of media by adjusting the paper width guide and the paper length
guide.
Unfold the extension on the In tray when printing.
1. paper length guide 2. In tray extension 3. paper width guide
Output guide
Printed pages are deposited on the Output guide.
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paper trays
1. output guide
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print cartridges
print cartridges
Two print cartridges can be used with your printer:
●
black print cartridge
●
tri-color print cartridge
1. black print cartridge 2. tri-color print cartridge
print cartridge selection
print cartridge
selection number
product number
black
c6615
tri-color
c6578
For installation instructions, see
replacing print cartridges
.
For storage instructions, see
maintaining print cartridges
.
For recycling instructions, see
print cartridge recovery
.
For print cartridge ink capacity, see the information included in the print cartridge
packaging.
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connectivity
connectivity
USB
The printer can connect to the computer with a USB cable.
For instructions on connecting the printer with a USB cable, see the
setup
poster that came with
the printer.
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printing
printing
Click the following topic below to view an explanation of the printer software:
●
using printer software with Mac OS 8.6, 9.x, and X Classic
●
using printer software with Mac OS X
Click the appropriate topic below to view instructions on printing functions:
●
printing a document
●
two-sided printing
Click the appropriate topic below to view instructions for printing on different paper types:
●
plain paper
●
envelopes
●
transparencies
●
labels
●
index cards and other small media
●
Hagaki cards
●
photographs
●
greeting cards
●
posters
●
iron-on transfers
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using printer software with Mac OS 8.6, 9.x, and X Classic
using printer software with Mac OS 8.6, 9.x, and X Classic
The printer is controlled by software installed on your computer. Use the printer software to perform the following
tasks:
●
choosing the printer
●
printing from the computer's desktop
●
checking the printer status
●
using the page setup dialog box
●
using the print dialog box
●
viewing and changing the status of a print job
Mac OS X Classic is a Mac OS X feature that allows applications built for Mac OS 9.x to run on a Mac OS X
computer. Mac OS X Classic applications have a Mac OS 9.x interface.
choosing the printer
Setting the printer as your computer's default printer automatically routes all print jobs to that printer.
You can select another printer for a particular document; however, switching printers may affect a document's
formatting and pagination. If you select a printer, always check the document for changes in formatting and
pagination before printing.
setting up the printer
Follow these steps to set up the printer:
1. Select
Chooser
from the Apple menu.
2. Click the hp printer icon in the left side of the Chooser dialog box.
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3. Click
hp deskjet printer
in the right side of the Chooser dialog box.
4. Close the Chooser.
selecting a default printer
After setting up the printer with the Chooser, use one of the following methods to select it as the default printer:
●
Click the menu bar printer icon at the top of the screen, then select the printer name.
●
Click the control strip printer icon, then select the printer name.
●
Click the desktop printer icon, then choose
Set Default Printer
from the Printing menu.
printing from the computer's desktop
Desktop printing is useful when you want to print a number of documents at once or print a document that is
formatted for a particular printer.
Use one of the following methods to print from the desktop:
●
Drag the icons of the documents you want to print to the printer icon on the desktop.
●
Select the icons of the documents you want to print, then select
File
>
. Select the options you want
from the Print dialog box, then click the
OK
button.
Desktop printing is not supported in Mac OS X Classic.
checking the printer status
The printer desktop icon shows you the status of the printer.
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icon
meaning
Printer is idle and set as the default printer.
Printer is idle and not set as the default printer.
Printing on the default printer.
Printing stopped on the default printer.
Error on the default printer.
The printer driver is not available.
using the page setup dialog box
Use the Page Setup dialog box to modify a document's layout.
displaying the page setup dialog box
To display the Page Setup dialog box, open the software program used to create the document, then select
File
>
Page Setup
.
description
The following options are available on the Page Setup dialog box:
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1.
Menu:
Choose one of the following:
❍
Page Attributes:
To set print options for the document.
❍
Application Attributes:
To set print options specific to the application being used.
2.
Page Size:
Select the paper size.
3.
Scaling (%):
Reduce or enlarge a document image:
❍
Enter a number from 25-99 to reduce a document image.
❍
Enter a number from 101 to 400 to enlarge a document image.
4.
Orientation:
Click the appropriate icon for the page orientation.
5.
Mirror Image:
Click to print a mirror image.
6.
Rotate 180º:
Click to rotate the page image 180 degrees top to bottom (turns the original upside down).
using the print dialog box
Use the Print dialog box to modify print settings for the document you are printing. The options displayed depend on
the panel selected.
displaying the print dialog box
To display the Print dialog box, open the document you want to print, then select
File
>
.
menu and buttons
Use the menu and buttons for these functions:
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1.
Panel Menu:
Click the menu to select different panels:
General
,
Paper Type/Quality
,
Layout
,
Color
,
Background Printing
, or an application-specific panel.
2.
Settings Menu:
Click to select one of the following:
❍
Select a pre-defined or
Default
set of print settings.
❍
Create or edit a set of print settings.
3.
Preview:
Click to see a preview of the printed document.
4.
Cancel:
Click to close the Print dialog box without printing.
5.
OK:
Click to print the document.
general
Use the General panel for these functions:
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1.
Copies:
Enter the number of copies to be printed.
2.
Collate:
Select to collate if printing multiple copies.
3.
Print Back to Front:
Select to print the last sheet first.
4.
Pages:
Choose one of the following:
❍
Click
All
to print the entire document.
❍
To print a range of pages, click
From
, then enter the first page to print in the
From:
box and the last
page to print in the
To:
box.
paper type/quality
Use the Paper Type/Quality panel for these functions:
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1.
Paper Group:
Select the category of paper used, such as plain paper.
2.
Paper Type:
Select the specific type of paper used. The available options vary according to the Paper Group
selected.
3.
Quality:
Select one of the following print speed and quality options:
Draft
,
Normal
,
Best
, and
High
Resolution Photo
.
Best
provides the best print quality at the slowest printing speed. The print speed
increases and the print quality lessens with
Normal.
Draft
provides draft quality at the fastest printing speed.
High Resolution photo
provides 4800 x 1200 optimized dpi printing (available with certain photo paper types
when Best mode is selected).
4.
Ink:
Click to set the ink density.
layout
Select the
Layout
panel for page layout options:
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1.
Layout Menu:
Choose one of the following combinations:
❍
Multiple Pages Per Sheet/Pages Per Sheet:
Select these options for most printing jobs. You can
choose the number of pages to appear on each sheet of paper:
1 (Normal)
,
2
,
4
,
6
,
9
, or
12 up
.
❍
Booklet:
Select
Booklet
to print a booklet, then select the size of paper to use. You can print the
booklet from left to right or right to left.
❍
ZoomSmart/Print On:
Select
ZoomSmart
to scale from one paper size to another. For example,
to shrink a legal-size document to print on letter/A4 paper.
❍
Tiling:
Select to print one image on several sheets of paper. Use the the Tiling Size option to select
how many pages to print the image on.
2.
Print Border:
If more than one page is being printed on a sheet of paper, select
Print Border
to print a
border around each page on the sheet.
3.
Print Both Sides:
Select for two-sided printing.
4.
Binding:
Click the icon for Book (binding at the side), or Tablet (binding at the top) when using two-sided
printing.
color
Use the Color panel for these functions:
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1.
Image:
Choose one of the following:
❍
ColorSmart III:
Prints optimum color quality.
❍
ColorSync:
Prints using the ColorSync matching system.
❍
Grayscale:
Prints in shades of gray.
❍
Black & White:
Prints in black and white without shades of gray.
2.
Saturation:
Slide to adjust the color saturation.
3.
Brightness:
Slide to make the image lighter or darker.
4.
Color Tone:
Slide to adjust coolness and warmth.
5.
Automatic Image Enhancement:
Check this box to activate Automatic Contrast Enhancement and Fixed
Resolution Enhancement.
background printing
Use the Background Printing panel for these functions:
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1.
Print In:
Choose one of the following:
❍
Foreground:
Faster printing.
❍
Background:
Allows you to use the computer while the document prints.
2.
Print Time:
Choose one of the following:
❍
Urgent:
Begin printing as soon as possible.
❍
Normal:
Print job will be sent to queue and printed in order.
❍
Print at:
Specify a date and time to print the document.
❍
Put document on hold:
Hold the document in the desktop printer to print at a later time.
viewing and changing the status of a print job
When printing a document with background printing, use the Print Status dialog box to see the status of the
document as it is printing.
displaying the print status dialog box
Double-click the
hp printer
icon on the desktop to display the Print Status dialog box.
using the print status dialog box
The following options are available on the Print Status dialog box:
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1.
Control Buttons:
Select a print job in the print queue, then click one of the following buttons to control
printing:
Pause a print job.
Restart printing.
Set the print time.
Delete a print job.
2.
Column Titles:
Click a column title to sort print jobs.
3.
Print Queue:
Select a print job, then drag it to a new position in the print queue.
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using printer software with Mac OS X
using printer software with Mac OS X
The printer is controlled by software installed on the computer. For instructions on using the printer
software, select one of the following topics:
●
using the page setup dialog box
●
using the print dialog box
●
using the print center
Mac OS X Classic is a Mac OS X feature that allows applications built for Mac OS 9.x to run on a Mac OS
X computer. Mac OS X Classic applications have a Mac OS 9.x interface. For more information, see
using printer software with Mac OS 8.6, 9.x, and X Classic
.
using the page setup dialog box
Use the Page Setup dialog box to modify a document's layout.
displaying the page setup screen
To display the Page Setup screen, open the software program used to create the document, then select
File
>
Page Setup
.
description
The following options are available on the Page Setup dialog box.
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1.
Settings
: Choose one of the following:
❍
Page Attributes
: To set print options for the document.
❍
Application Attributes
: To set print options specific to the application being used.
❍
Summary:
To view the print settings for the document.
2.
Format for
: Select the printer name.
3.
Paper Size
: Select the paper size.
4.
Orientation
: Click the appropriate icon for the page orientation.
5.
Scale
: Reduce or enlarge a document image:
❍
Enter a number from 25-99 to reduce a document image.
❍
Enter a number from 101 to 500 to enlarge a document image.
using the print dialog box
Use the Print dialog box to modify print settings for the document you are printing. The options displayed
depend on the panel selected.
displaying the print dialog box
To display the Print dialog box, open the document you want to print, then select
File
>
.
menu and buttons
Use the menu and buttons for these functions:
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1.
Printer
: If necessary, select the printer.
2.
Presets
: Select a group of saved print options.
3.
Panel Menu
: Click the menu to select different panels:
Copies and Pages
,
Layout
,
Output Options
,
Paper Type/ Quality
, an application-specific panel, or a summary of print settings for the document.
4.
?
:
Click to view Mac Help
.
5.
Preview
: Click to see a preview of the printed document.
6.
Cancel
: Click to close the Print dialog box without printing.
7.
: Click to print the document.
copies and pages
Use the Copies and Pages panel for these functions:
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1.
Copies
: Enter the number of copies to be printed.
2.
Collated
: Select to collate if printing multiple copies.
3.
Pages
: Choose one of the following:
❍
Click
All
to print the entire document.
❍
To print a range of pages, click
From
then enter the first page to print in the
From:
box and
the last page to print in the
To:
box.
layout
Use the Layout panel for these functions:
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1.
Pages per Sheet
: Select how many pages to print on each sheet of paper.
2.
Layout Direction
: Select the option for how multiple pages are arranged on a sheet of paper.
3.
Border
: Select the border to appear around each page.
output options
Use the Output Options panel for these functions:
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1.
Save as File
: Select to print to file.
2.
Format
: Select either
or
PS (PostScript)
.
paper type/quality
Use the Paper Type/Quality panel for these functions:
1.
Paper
: Click to select the following options:
❍
Paper Type:
Select the paper type desired.
❍
Quality:
Select one of the following print speed and quality options:
Best
,
Normal
,
Draft
,
and
High Resolution Photo
.
Best
provides the best print quality at the slowest printing
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speed. The print speed increases and the print quality lessens with
Normal.
Draft
provides
draft quality at the fastest printing speed.
High Resolution photo
provides 4800 x 1200
optimized dpi printing (available with certain photo paper types when
Best
mode is
selected).
❍
Color:
Select the color setting.
2.
Color Options
: Click to set saturation, brightness, and color tone.
3.
Ink:
Click to set ink density.
using the print center
Use the Print Center to:
●
Manage available printers
●
Select a default printer
●
Add a printer
●
Manage print jobs
displaying the print center
Follow these steps to display the Print Center:
1. Click
Applications
in the Finder window.
2. Select the
Utilities
folder.
3. Select the
Print Center
icon.
managing available printers
Use the Print Center to manage available printers:
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using printer software with Mac OS X
1.
Name Column
: Click a printer name to select the printer.
2.
Blue Bullet
: Indicates default printer.
3.
Delete
: Select a printer, then click
Delete
to remove the printer from the computer.
4.
Add Printer
: See
adding a printer
.
selecting a default printer
Follow these steps to set the printer as the computer's default printer:
1. Open the Print Center.
For instructions on opening the Print Center, see
using the print center
.
2. Click the printer name.
3. Do one of the following:
❍
Select
Printers
>
Make Default
❍
Press
Command
+
d
A blue bullet appears next to the printer name to indicate that it is the default printer.
adding a printer
Follow these steps to add a printer to your computer:
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using printer software with Mac OS X
1. Open the Print Center.
For instructions on opening the Print Center, see
using the print center
.
2. Click the
Add Printer
button.
The Add Printer List dialog box appears.
3. Select the printer name from the printer list.
4. Click the
Add
button.
managing print jobs
Use the Print Center to manage print jobs.
1. Open the Print Center.
For instructions on opening the Print Center, see
using the print center
.
2. Select the printer.
The print queue appears.
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using printer software with Mac OS X
3. Click a print job to select it.
4. Use the buttons to manage the print job as desired:
❍
Delete
: Cancels the selected print job.
❍
Hold
: Pauses the selected print job.
❍
Resume
: Restarts a paused print job.
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file:///C|/Projects/Subway/Mac_UG/ug_printing_a_document_fs.html
printing a document
For printing instructions, select the appropriate option:
●
My computer runs Mac OS 8.6 or 9.x
●
I am using a Mac OS 9.x application on a Mac OS X computer
Mac OS 8.6, 9.x, and X
Classic
I am using an application built for Mac OS X
Mac OS X
Mac OS 8.6, 9.x, and X Classic
The following instructions provide the most common method of selecting page layout and print
options. The software program you are using may vary from the method described.
controlling page layout
1. Open the file you want to print.
2. Click
File
>
Page Setup
to display the Page Attributes screen to select paper size,
scaling, orientation, mirror image, rotate 180º, and two-sided safe margins.
3. Click
OK
to save the page layout options.
selecting print options
1. Open the file you want to print.
2. Click
File
>
to display the Print dialog box.
3. Use the
General
panel to select the number of copies to print, which pages are to be
printed, and the print order on this screen.
4. Select
Paper Type/Quality
to choose print quality options, paper group, paper type, and
ink density.
5. Select
Layout
to choose multiple pages per sheet and two-sided printing.
6. Select
Color
to choose options for color, grayscale, black and white printing, and image
and text resolution.
7. Select
Background Printing
to choose foreground or background print options and print
time.
8. Click
OK
to print the document.
For a description of the Macintosh printer software, see
using printer software with Mac OS 8.6,
9.X, and X Classic
.
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Mac OS X
The following instructions provide the most common method of selecting page layout and print
options. The software program you are using may vary from the method described.
controlling page layout
1. Open the file you want to print.
2. Click
File
>
Page Setup
to display the Page Setup screen to select the printer, paper size,
scaling, and orientation.
3. Click
OK
to save the page layout options.
selecting print options
1. Open the file you want to print.
2. Click
File
>
to display the Print dialog box.
3. Select the
Copies and Pages
panel to select the number of copies to print, collation, and
which pages are to be printed.
4. Select
Layout
to choose multiple pages per sheet, layout order, and borders.
5. Select
Output Options
to save the file as a PDF or PostScript file.
6. Select
Paper Type/Quality
to choose color options, paper type, print mode, and ink
density.
7. Select
Summary
to view the print settings for the document.
8. Click
to print the document.
For a description of the Mac OS X printer software, see
using printer software with Mac OS X
.
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two-sided printing
two-sided printing
Two-sided printing is only available in Mac OS 8.6, 9.x, and X Classic.
Two-sided printing is not available in Mac OS X.
two-sided printing
Follow these instructions to print a two-sided document:
1. Open the
dialog box, then select the
Layout
panel.
2. Select
Print Both Sides
.
3. Select the appropriate binding:
Book binding.
Tablet binding.
4. Change any other desired print settings, then click
OK
.
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two-sided printing
The printer automatically prints odd-numbered pages first. Once the odd-numbered pages are printed, a
message appears prompting you to reload the paper so that the even-numbered pages can be printed.
Book binding
Tablet binding
5. Reload the paper, then click
Continue.
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plain paper
plain paper
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Place up to 100 sheets of paper in the In tray.
4. Slide the paper guides
firmly
against the paper.
5. Lower the Output guide.
●
My computer runs Mac OS 8.6 or 9.x
●
I am using a Mac OS 9.x application on a Mac OS X computer
Mac OS 8.6, 9.x, and X
Classic
I am using an application built for Mac OS X
Mac OS X
printing on plain paper with Mac OS 8.6, 9.x, and X Classic
1. If necessary, open the
Page Setup
dialog box and select the page size, scaling, or
orientation options.
2. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Group:
Plain Paper
3. Select any other desired print settings.
4. After you have selected the print settings, click
OK
.
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plain paper
printing on plain paper with Mac OS X
1. If necessary, open the
Page Setup
dialog box and select the printer, page size, scaling, or
orientation options.
2. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Type:
Plain Paper
3. Select any other desired print settings.
4. After you have selected the print settings, click
.
For a description of available print options, click the appropriate operating system:
Mac OS
8.6, 9.x, or X Classic
or
Mac OS X
.
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envelopes
envelopes
Print a single envelope using the envelope slot, or print multiple envelopes using the paper tray.
printing guidelines
●
Never place more than 15 envelopes in the In tray at one time.
●
Avoid using envelopes that have clasps or windows.
●
Avoid using envelopes that are shiny or embossed; envelopes with thick, irregular, or
curled edges; or envelopes that are wrinkled, torn, or otherwise damaged.
●
Align the envelope edges before inserting them in the paper tray.
preparing to print a single envelope
1. Place the envelope with the flap side on the left and facing up into the single envelope
slot.
2. Push the envelope forward until it stops.
preparing to print a stack of envelopes
1. Fold out the In tray.
2. Place no more than 15 envelopes—with the flap side on the left and facing up—in the In
tray.
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envelopes
3. Push the envelopes forward until they stop.
4. Slide the paper guide
firmly
against the edges of the envelopes.
5. Lower the Out tray.
printing the envelopes
●
My computer runs Mac OS 8.6 or 9.x
●
I am using a Mac OS 9.x application on a Mac OS X computer
Mac OS 8.6, 9.x, and X
Classic
I am using an application built for Mac OS X
Mac OS X
printing envelopes with Mac OS 8.6, 9.x, and X Classic
1. Open the
Page Setup
dialog box, then select the following settings:
panel
setting
Page Attributes
Page Size:
Appropriate envelope size
Orientation:
Appropriate envelope orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Group:
Plain Paper
4. Select any other desired print settings.
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envelopes
5. After you have selected the print settings, click
OK
.
printing envelopes with Mac OS X
1. Open the
Page Setup
dialog box, then select the following settings:
panel
setting
Page Attributes
Paper Size:
Appropriate envelope size
Orientation:
Appropriate envelope orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Type:
Plain Paper
4. Select any other desired print settings.
5. After you have selected the print settings, click
.
For a description of available print options, click the appropriate operating system:
Mac OS
8.6, 9.x, or X Classic
or
Mac OS X
.
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transparencies
transparencies
printing guidelines
For great results use
hp premium inkjet transparency film
.
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the transparency sheets to separate them, then align the edges.
4. Place up to 30 transparency sheets in the In tray with the rough side down and the
adhesive strip toward the printer.
5. Carefully push the transparencies forward until they stop so that none of the adhesive
strips catch on one another.
6. Slide the paper guides
firmly
against the transparency sheets.
7. Lower the Output guide.
printing transparencies
●
My computer runs Mac OS 8.6 or 9.x
●
I am using a Mac OS 9.x application on a Mac OS X computer
Mac OS 8.6, 9.x, and X
Classic
I am using an application built for Mac OS X
Mac OS X
printing transparencies with Mac OS 8.6, 9.x, and X Classic
1. If necessary, open the
Page Setup
dialog box and select the page size, scaling, or
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transparencies
orientation options.
2. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Group:
Transparency film
Paper Type:
Appropriate transparency
film
3. Select any other desired print settings.
4. After you have selected the print settings, click
OK
.
The printer may wait for transparencies to dry before releasing them to the top of the
tray.
printing transparencies with Mac OS X
1. If necessary, open the
Page Setup
dialog box and select the printer, page size, scaling, or
orientation options.
2. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Type:
Appropriate transparency
film
3. Select any other desired print settings.
4. After you have selected the print settings, click
.
The printer may wait for transparencies to dry before releasing them to the top of the
tray.
For a description of available print options, click the appropriate operating system:
Mac OS 8.6, 9.x, or X Classic
or
Mac OS X
.
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labels
labels
printing guidelines
●
Use only paper labels that are designed specifically for inkjet printers.
●
Use only full sheets of labels.
●
Verify that the labels are not sticky, wrinkled, or pulling away from the protective
backing.
●
Do not use plastic or clear labels. The ink will not dry on these labels.
●
Never place more than 30 sheets of labels in the In tray at one time.
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the label sheets to separate them, then align the label edges.
4. Load up to 30 label sheets—label side down—in the In tray.
5. Lower the Output guide.
printing labels
If your software program includes a label printing feature, follow the instructions provided
with the software program. Otherwise, follow the instructions below.
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labels
●
My computer runs Mac OS 8.6 or 9.x
●
I am using a Mac OS 9.x application on a Mac OS X computer
Mac OS 8.6, 9.x, and X
Classic
I am using an application built for Mac OS X
Mac OS X
printing labels with Mac OS 8.6, 9.x, and X Classic
1. Open the
Page Setup
dialog box, then select the following settings:
panel
setting
Page Attributes
Page Size:
A4 Letter
or
US Letter
Orientation:
Appropriate orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Group:
Plain Paper
or
Inkjet
Paper
Paper Type:
Appropriate paper type (if
inkjet paper is selected as the paper
group)
Quality:
Normal
4. Select any other desired print settings.
5. After you have selected the print settings, click
OK
.
printing labels with Mac OS X
1. Open the
Page Setup
dialog box, then select the following settings:
panel
setting
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labels
Page Attributes
Paper Size:
A4 Letter
or
US Letter
Orientation:
Appropriate orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Type:
Appropriate label type
Quality:
Normal
4. Select any other desired print settings.
5. After you have selected the print settings, click
.
For a description of available print options, click the appropriate operating system:
Mac OS
8.6, 9.x, or X Classic
or
Mac OS X
.
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index cards and other small media
index cards and other small media
printing guidelines
●
Use only cards and small media that meet the printer’s paper size
specifications
.
●
If an
out of paper
message appears, verify that the index cards or other small media
are positioned properly in the In tray.
preparing to print index cards or other small media
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper length guide.
3. Align the card edges.
4. Place up to 60 cards in the In tray.
5. Push the cards forward until they stop.
6. Slide the paper width guide
firmly
against the edge of the cards.
7. Slide the paper length guide
firmly
against the edge of the cards.
8. Lower the Output guide.
printing index cards and other small media
If your software program includes a card printing feature, follow the instructions provided
by the software program. Otherwise, follow the instructions below.
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index cards and other small media
●
My computer runs Mac OS 8.6 or 9.x
●
I am using a Mac OS 9.x application on a Mac OS X computer
Mac OS 8.6, 9.x, and X
Classic
I am using an application built for Mac OS X
Mac OS X
printing index cards and other small media with Mac OS 8.6, 9.x, and X Classic
1. Open the
Page Setup
dialog box, then select the following settings:
panel
setting
Page Attributes
Page Size:
Appropriate card size
Orientation:
Appropriate orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Group:
Plain Paper
or
Inkjet
Paper
Paper Type:
Appropriate paper type (if
inkjet paper is selected as the paper
group)
Quality:
Normal
Layout
Pages Per Sheet:
1 (Normal)
Print Both Sides:
Unchecked for
unsupported card sizes
4. Click
OK
.
If an
out of paper
message appears, verify that the cards are positioned properly in the
paper tray.
printing index cards and other small media with Mac OS X
1. Open the
Page Setup
dialog box, then select the following settings:
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index cards and other small media
panel
setting
Page Attributes
Paper Size:
Appropriate card size
Orientation:
Appropriate orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Type:
Plain Paper
Quality:
Normal
Layout
Pages Per Sheet:
1 (Normal
)
4. Select any other desired print settings.
5. After selecting the print settings, click
.
If an
out of paper
message appears, verify that the cards are positioned properly in the
paper tray.
For a description of available print options, click the appropriate operating system:
Mac OS
8.6, 9.x, or X Classic
or
Mac OS X
.
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Hagaki cards
Hagaki cards
●
Use only cards that meet the printer’s paper size
specifications
.
●
If an
out of paper
message appears, verify that the hagaki cards are positioned
properly in the In tray.
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper length guide.
3. Align the card edges.
4. Place up to 60 cards in the tray.
5. Push the cards forward until they stop.
6. Slide the paper width guide
firmly
against the edge of the cards.
7. Slide the paper length guide
firmly
against the edge of the cards.
8. Lower the Output guide.
printing Hagaki cards
If your software program includes a card printing feature, follow the instructions provided
by the software program. Otherwise, follow the instructions below.
●
My computer runs Mac OS 8.6 or 9.x
●
I am using a Mac OS 9.x application on a Mac OS X computer
Mac OS 8.6, 9.x, and X
Classic
I am using an application built for Mac OS X
Mac OS X
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Hagaki cards
printing Hagaki cards with Mac OS 8.6, 9.x, and X Classic
1. Open the
Page Setup
dialog box, then select the following settings:
panel
setting
Page Attributes
Page Size:
Appropriate Hagaki card size
Orientation:
Appropriate orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Group:
Plain Paper
or
Inkjet
Paper
Paper Type:
Appropriate paper type (if
inkjet paper is selected as the paper
group)
Quality:
Normal
Layout
Pages Per Sheet:
1 (Normal)
Print Both Sides:
Select if desired
4. Click
OK
.
If an
out of paper
message appears, verify the cards are positioned properly in the paper
tray.
printing Hagaki cards with Mac OS X
1. Open the
Page Setup
dialog box, then select the following settings:
panel
setting
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Hagaki cards
Page Attributes
Paper Size:
Appropriate Hagaki card size
Orientation:
Appropriate orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Type:
Appropriate inkjet paper type
Quality:
Normal
Layout
Pages Per Sheet:
1 (Normal
)
4. Select any other desired print settings.
5. After selecting the print settings, click
.
If an
out of paper
message appears, verify that the cards are positioned properly in the
paper tray.
For a description of available print options, click the appropriate operating system:
Mac OS
8.6, 9.x, or X Classic
or
Mac OS X
.
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photographs
photographs
printing guidelines
●
The photo must be in an electronic format (digital) before it can be printed. Take a
digital picture, scan a photo, or have your local camera shop provide an electronic file
of the photo.
●
Use
hp photo papers
for great results.
preparing to print small photographs
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the photo paper to separate them, then align the photo paper edges.
4. Place no more than 50 sheets of photo paper—printable side down—in the In tray.
5. Push the photo paper forward until it stops.
6. Slide the paper guides
firmly
against the edge of the cards.
7. Lower the Output guide.
preparing to print large photographs
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the photo paper to separate them, then align the photo paper edges.
4. Place no more than 50 sheets of photo paper—printable side down—in the In tray.
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photographs
5. Slide the paper guides
firmly
against the edges of the photo paper.
6. Lower the Output guide.
printing photographs
●
My computer runs Mac OS 8.6 or 9.x
●
I am using a Mac OS 9.x application on a Mac OS X computer
Mac OS 8.6, 9.x, and X
Classic
I am using an application built for Mac OS X
Mac OS X
printing photographs with Mac OS 8.6, 9.x, and X Classic
1. Open the
Page Setup
dialog box, then select the following settings:
panel
setting
Page Attributes
Page Size:
Appropriate paper size
Orientation:
Appropriate orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
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photographs
Paper Type/Quality
Paper Group:
Photo paper
Paper Type:
Appropriate hp photo paper
type
Quality:
Best
or
High Resolution Photo
4. Select any other desired print settings.
5. After you have selected the print settings, click
OK
.
printing photographs with Mac OS X
1. Open the
Page Setup
dialog box, then select the following settings:
panel
setting
Page Attributes
Paper Size:
Appropriate paper size
Orientation:
Appropriate orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Type:
Appropriate hp photo paper
type
Quality:
Best
or
High Resolution Photo
4. Select any other desired print settings.
5. After you have selected the print settings, click
.
For a description of available print options, click the appropriate operating system:
Mac OS
8.6, 9.x, or X Classic
or
Mac OS X
.
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greeting cards
greeting cards
printing guidelines
●
Unfold pre-folded cards, then place them in the In tray.
●
If an
out of paper
message appears, verify that the cards are positioned properly in
the In tray.
●
For great results, use
hp greeting card paper
.
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper length guide.
3. Fan the edges of the greeting cards to separate them.
4. Align the edges of the cards, then place no more than 5 cards in the In tray.
5. Push the cards forward until they stop.
6. Slide the paper width guide
firmly
against the edge of the cards.
7. Slide the paper length guide
firmly
against the edge of the cards.
8. Lower the Output guide.
printing greeting cards
If your software program includes a greeting card printing feature, follow the instructions
provided with the software program. Otherwise, follow the instructions below.
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greeting cards
●
My computer runs Mac OS 8.6 or 9.x
●
I am using a Mac OS 9.x application on a Mac OS X computer
Mac OS 8.6, 9.x, and X
Classic
I am using an application built for Mac OS X
Mac OS X
printing greeting cards with Mac OS 8.6, 9.x, and X Classic
1. If necessary, open the
Page Setup
dialog box and select the page size, scaling, or
orientation options.
2. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Group:
Greeting Cards
Paper Type:
Appropriate greeting card
type
Quality:
Normal
Layout
Pages Per Sheet:
1 (Normal)
3. Click
OK
.
If an
out of paper
message appears, verify that the greeting cards are positioned
properly in the paper tray.
printing greeting cards with Mac OS X
1. If necessary, open the
Page Setup
dialog box and select the printer, paper size, scaling, or
orientation options.
2. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Type:
Appropriate inkjet paper type
Quality:
Normal
Layout
Pages Per Sheet:
1 (Normal
)
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greeting cards
3. Select any other desired print settings.
4. After selecting the print settings, click
.
If an
out of paper
message appears, verify that the greeting cards are positioned
properly in the paper tray.
For a description of available print options, click the appropriate operating system:
Mac OS
8.6, 9.x, or X Classic
or
Mac OS X
.
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posters
posters
printing guidelines
Poster printing is not available in Mac OS X.
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the sheets to separate them, then align the edges.
4. Place the paper in the In tray.
5. Slide the paper guides
firmly
against the edge of the cards.
6. Lower the Output guide.
printing posters
1. If necessary, open the
Page Setup
dialog box and set the page size, scaling, or
orientation.
2. Open the
dialog box, then select the following settings:
panel
setting
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posters
Paper Type/ Quality
Paper Group:
Plain Paper
or
Inkjet
Paper
Paper Type:
Appropriate paper type (if
inkjet paper is selected as the paper
group)
Quality:
Normal
Layout
Multiple Page Per Sheet:
Tiling
3. Select any other desired print settings.
4. After you have selected the print settings, click
OK
.
5. After the poster has printed, trim the edges on the sheets then tape the sheets together.
For a description of available print options, click
Mac OS 8.6, 9.x, or X Classic
.
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iron-on transfers
iron-on transfers
printing guidelines
●
When printing a document with a mirror-image, the text and pictures are horizontally
reversed from what appears on the computer screen.
●
Use
hp iron-on transfer paper
for great results.
preparing to print
1. Fold out the In tray, then fold out the In tray extension.
2. Slide out the paper guides.
3. Fan the edges of the iron-on transfer paper to separate them, then align the edges.
4. Place the iron-on transfer paper in the In tray with the printable side down.
5. Slide the paper guides
firmly
against the edge of the cards.
6. Lower the Output guide.
printing iron-on transfers
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iron-on transfers
If your software program includes an iron-on transfer printing feature, follow the
instructions provided with the software program. Otherwise, follow the instructions below.
●
My computer runs Mac OS 8.6 or 9.x
●
I am using a Mac OS 9.x application on a Mac OS X computer
Mac OS 8.6, 9.x, and X
Classic
I am using an application built for Mac OS X
Mac OS X
printing iron-on transfers with Mac OS 8.6, 9.x, and X Classic
1. Open the
Page Setup
dialog box, then select the following settings:
panel
setting
Page Attributes
Page Size:
A4 Letter
or
US Letter
Orientation:
Appropriate orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Group:
Inkjet Paper
Paper Type:
Appropriate inkjet paper type
Quality:
Normal
4. Click
OK
.
printing iron-on transfers with Mac OS X
The Mirror Image feature is not available in Mac OS X. Some applications offer a mirror
image feature that will allow you to print iron-on transfers from a Mac OS X computer.
1. Open the
Page Setup
dialog box, then select the following settings:
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iron-on transfers
panel
setting
Page Attributes
Page Size:
A4 Letter
or
US Letter
Orientation:
Appropriate orientation
2. Click
OK
.
3. Open the
dialog box, then select the following settings:
panel
setting
Paper Type/Quality
Paper Type:
Plain Paper
Quality:
Normal
4. Select any other desired print settings.
5. After selecting the print settings, click
.
For a description of available print options, click the appropriate operating system:
Mac OS
8.6, 9.x, or X Classic
or
Mac OS X
.
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maintenance
maintenance
●
replacing print cartridges
●
calibrating print cartridges
●
automatically cleaning print cartridges
●
manually cleaning the print cartridges
●
maintaining print cartridges
●
maintaining the printer body
●
refilling print cartridges
●
removing ink from skin and clothing
●
using the hp inkjet utility
file:///C|/Projects/Subway/Mac_UG/ug_maintenance_intro_fs.html [1/17/2002 3:22:44 PM]
replacing print cartridges
replacing print cartridges
Before buying replacement print cartridges, verify the correct
part numbers
.
When a print cartridge is empty, leave the empty print cartridge in the print cartridge cradle until
it is replaced. The printer requires both print cartridges to operate.
Warning!
Keep both new and used print cartridges out of the reach of children.
To replace a print cartridge:
1. Verify that the In tray is down.
2. Press the
Power
button to turn on the printer.
3. Open the top cover.
The cradle moves to the center of the printer.
4. Raise the cradle latch.
5. Lift the print cartridge out of the print cartridge cradle and
discard
it.
1. press Power button 2. open top cover
3. raise cradle latch 4. lift print cartridge out of cradle
6. Remove the replacement print cartridge from its packaging and carefully remove the
plastic tape.
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replacing print cartridges
1. black cartridge 2. color cartridge 3. ink nozzles 4. copper contacts 5. plastic
tape
Caution!
Do not touch the print cartridge ink nozzles or copper contacts.
Touching these parts will result in clogs, ink failure, and bad electrical
connections. Do not remove the copper strips. They are required electrical
contacts.
1. copper contacts
7. Push the print cartridge firmly into the cradle.
8. Secure the cradle latch.
9. Close the top cover.
10. Print a
calibration page
to align the print cartridges.
Caution!
If you are in the middle of printing, and stop to change a print cartridge,
your current print job will be cancelled.
If the Print Cartridge Status light continues to blink after installing a new print cartridge, verify
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replacing print cartridges
the
part number
on the cartridge.
For information on how to recycle your empty print cartridge, see
print cartridge recovery
.
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calibrating print cartridges
calibrating print cartridges
After a print cartridge is replaced, align the print cartridges to ensure the best print quality.
Alignment is performed from the hp inkjet utility.
1. Open the
hp inkjet utility
.
2. Select the
Calibrate
panel.
3. Click the
Align
button, then follow the onscreen directions.
file:///C|/Projects/Subway/Mac_UG/ug_align_fs.html [1/17/2002 3:22:45 PM]
automatically cleaning print cartridges
automatically cleaning print cartridges
If your printed pages are missing lines or dots or if streaks appear, the print cartridges need to
be cleaned.
Print cartridges are cleaned automatically using the following procedure:
1. Open the
hp inkjet utility
.
2. Select the
Clean
panel.
3. Click the
Clean
button, then follow the onscreen instructions.
If your printouts are still missing lines or dots after cleaning, a print cartridge may be low on ink.
One or both print cartridges may need to be replaced.
If ink streaks still appear on your printouts after cleaning, the print cartridges and cradle may
need to be cleaned manually.
Caution!
Clean print cartridges only when it is necessary. Unnecessary cleaning
wastes ink and shortens the life of the cartridge.
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manually cleaning print cartridges
manually cleaning print cartridges
If the printer is used in a dusty environment, a small amount of debris may accumulate inside
the case. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the
print cartridges and cradle, it can cause ink streaks and smudges on printed pages. Ink streaking
is easily corrected by manually cleaning the cartridges and cradle.
gathering cleaning supplies
You will need the following items to clean the print cartridges and cradle:
●
Clean water.
●
Cotton swabs or other soft, lint-free material that will not stick to the cartridges.
Be careful not to get ink on your hands or clothing as you clean.
preparing to clean
1. Press the
Power
button to turn on the printer, then raise the top cover.
The cradle moves to the center of the printer.
2. Disconnect the power cord from the back of the printer.
3. Remove the print cartridges and place them on a piece of paper with the nozzle plate
facing up.
Do not leave the cartridges outside the printer for more than 30 minutes.
Caution!
Do not touch the print cartridge ink nozzles or copper contacts. Touching
these parts will result in clogs, ink failure, and bad electrical connections. Do not
remove the copper strips. They are required electrical contacts.
cleaning the print cartridges and print cartridge cradle
1. Lightly moisten a cotton swab with distilled water.
2. Clean the face and edges of the first print cartridge with the swab, as shown in the
following illustration.
Do Not
wipe the nozzle plate.
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manually cleaning print cartridges
1. nozzle plate 2. face and edges of print cartridge
3. Inspect the face and edges of the print cartridge for fibers.
Repeat steps 1 and 2 above if fibers are still present.
4. Repeat steps 1 through 3 for the second print cartridge.
5. Wipe the underside of the print cartridge cradle walls using clean, moistened cotton
swabs.
Repeat this process until no ink residue appears on a clean swab.
1. print cartridge cradle 2. print cartridge cradle walls
6. Insert the print cartridges and close the printer’s top cover.
7. Connect the power cord to the back of the printer.
8. Print a
calibration page
.
9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages.
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maintaining print cartridges
maintaining print cartridges
The following suggestions will help maintain HP print cartridges and ensure consistent print
quality:
●
Keep all print cartridges in their sealed packages in an upright position until they are
needed. Print cartridges should be stored at room temperature (60–78 degrees F or
15.6–26.6 degrees C).
●
Do not remove the plastic tape covering the ink nozzles until you are ready to install
the print cartridge in the printer. If the plastic tape has been removed from the print
cartridge, do not attempt to reattach it. Reattaching the tape damages the ink nozzles.
●
If print cartridges are removed from their sealed containers, store them in an airtight
container. For best results, store the black cartridge with the nozzle side up and the
color cartridge with the nozzle side down. Do not allow anything to touch the nozzle
plate.
●
Once the print cartridges are installed in the printer, leave them in the print cartridge
cradle unless they are being manually cleaned. This prevents ink from evaporating or
clogging the print cartridges.
●
Do not unplug the printer until printing is complete and the printer is turned off. Use
the
Power
button to turn off the printer.
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maintaining the printer body
maintaining the printer body
printer case exterior
Follow these guidelines when cleaning the outside of the printer:
●
Use distilled water only. Do not use household cleaners or detergents.
●
Use a soft, damp cloth to remove dust, smudges, stains, and spilled ink from the
exterior of the printer case.
printer interior
Caution!
Do not clean the printer’s interior. Keep all liquids out of the interior.
print cradle rod
Do not
lubricate the rod on which the print cradle moves. It is normal to hear noise when the
printer is new.
handling and storage
Handle and store the printer in an upright, level position for maximum performance and
reliability.
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refilling print cartridges
refilling print cartridges
To get great performance from your HP printer, use only genuine, factory-filled HP print
cartridges.
Caution!
Damage that is directly attributable to modified or refilled HP print cartridges
is specifically excluded from the HP printer’s warranty coverage.
file:///C|/Projects/Subway/Mac_UG/ug_refilldont_fs.html [1/17/2002 3:22:47 PM]
removing ink from skin and clothing
removing ink from skin and clothing
Follow these steps to remove ink from skin and clothing:
to remove ink from...
do this...
skin
Wash the affected area with an abrasive soap.
white fabric
Wash the fabric in
cold
water using chlorine bleach.
color fabric
Wash the fabric in
cold
water using sudsy ammonia.
Caution!
Always use cold water to remove ink from fabric. Warm or hot water may set
the ink color into the fabric.
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using the hp inkjet utility
using the hp inkjet utility
The hp inkjet utility contains tools to calibrate the printer, clean the print cartridges, print a test page,
and find Website support information.
Select the appropriate option:
My computer runs Mac OS 8.6 or 9.x
Mac OS 8.6 and 9.x
My computer runs Mac OS X
Mac OS X
Mac OS 8.6 and 9.x
displaying the hp inkjet utility
1. Double-click the
Macintosh HD
icon on the desktop.
2. Do one of the following:
❍
Mac OS 8.6
to
Mac OS 9.0
: Select
Utilities
, then double-click
hp
❍
Mac OS 9.1
or
9.2
: Select
Applications
, double-click
Utilities
, then double-click
hp
3. Double-click
hp inkjet utility
.
hp inkjet utility panels
The following options are available on the hp inkjet utility:
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using the hp inkjet utility
1.
Inkjet Utility Panel Menu:
Select the appropriate panel:
❍
WOW!:
Prints a sample page to view the output quality of the printer.
❍
Test:
Prints a test page to confirm communication with printer.
❍
Clean:
Cleans the print cartridges.
❍
Ink Levels:
Provides estimated ink levels.
❍
Calibrate:
Aligns the print cartridges.
❍
Support:
Provides access to the HP Website where you can find support for the printer
and information about HP products and supplies.
❍
Register:
Accesses the HP Website to register the printer.
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using the hp inkjet utility
Mac OS X
displaying the hp inkjet utility
1. Double-click the
OS X HD
icon on the desktop.
2. Select
Applications
, then double-click
Utilities
.
3. Select
hp inkjet utility
.
viewing the hp inkjet utility panels
The following options are available on the hp inkjet utility:
1.
Inkjet Utility Panel Menu:
Select the appropriate panel:
❍
WOW!:
Prints a sample page to view the output quality of the printer.
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using the hp inkjet utility
❍
Test:
Prints a test page or a diagnostic page.
❍
Clean:
Cleans the print cartridges.
❍
Ink Levels:
Provides estimated ink levels.
❍
Calibrate:
Aligns the print cartridges.
❍
Support:
Provides access to the HP Website where you can find support for the printer
and information about HP products and supplies.
❍
Register:
Accesses the HP Website to register the printer.
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troubleshooting
troubleshooting
Click the topic below that best describes the problem:
●
printer lights are flashing or on
●
checking the print cartridge status
●
printer is not printing
●
problems with printouts
●
printer is slow
If you continue to have problems after reading the above topics, contact the HP Customer Care
Center.
file:///C|/Projects/Subway/Mac_UG/ug_troubleshooting_intro_fs.html [1/17/2002 3:22:48 PM]
printer lights are flashing or on
printer lights are flashing or on
●
what the lights indicate
●
print cartridge status light is on or flashing
●
resume light is flashing
●
power light is flashing
●
all lights are flashing
what the lights indicate
Flashing or on lights indicate the printer status.
1. print cartridge status light 2. resume light 3. power light
print cartridge status light is on or flashing
the top cover is open
Close the top cover.
there may be a problem with a print cartridge
●
Verify that the correct print cartridges are installed.
●
Check if a print cartridge is low on ink or improperly installed.
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printer lights are flashing or on
See also:
print cartridges
checking the print cartridge status
resume light is flashing
the printer may be out of paper
1. Place paper in the In tray.
2. Press the
Resume
button on the front of the printer.
there may be a paper jam
Follow these instructions
to clear a paper jam
.
the printer may be ready to print the second side of a two-sided document
Follow the onscreen instructions for printing the second side.
These instructions appear when you
manually print
a two-sided document.
power light is flashing
the printer is preparing to print
The light stops flashing when the printer has received all data.
all lights are flashing
the printer may need to be restarted
1. Press the
Power
button to turn off the printer, then press the
Power
button to turn the
printer on.
Proceed to step 2 if the lights continue to flash.
2. Press the
Power
button to turn off the printer.
3. Disconnect the printer from the power source.
4. Reconnect the printer to the power source.
5. Press the
Power
button to turn on the printer.
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checking the print cartridge status
checking the print cartridge status
understanding the print cartridge status light
The Print Cartridge Status light flashes when one or both of the print cartridges are low on ink,
improperly installed, or malfunctioning. This light also flashes if the wrong print cartridge type is
used.
1. Print Cartridge Status light
If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing when the
printer's top cover is opened. If the problem is not related to low ink, the light continues to flash
after the cover is opened.
checking the print cartridge status
Open the printer's top cover when the Print Cartridge Status light flashes. The black arrow on the
top of the print cartridge cradle points to one of five Print Cartridge Status icons revealing the
exact nature of the problem.
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checking the print cartridge status
1. tri-color cartridge problem icon 2. black cartridge problem icon
3. tri-color cartridge low-ink icon 4. black cartridge low-ink icon
5. cartridges OK icon 6. black indicator arrow
troubleshooting problems with the tri-color or black print cartridge
If the black arrow points to a print cartridge problem icon, the print cartridge is either missing,
improperly installed, defective, or is the wrong print cartridge for the printer. Perform the
following tasks to correct the problem:
problem
solution
The print cartridge is
missing
Insert both the black and tri-color print
cartridges
Both print cartridges
are installed, but the
printer is not printing
1. Remove and
reinsert the print
cartridges
.
2. If there is still a problem, verify that the
correct print cartridges are installed.
See
print cartridges
for part numbers.
3. Replace the print cartridges if the
problem persists. See
replacing print
cartridges
for directions.
solving problems with low ink
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checking the print cartridge status
If the arrow points to the tri-color or the black low ink icon, replace the relevant print cartridge.
verifying that the problem is solved
When you close the printer's top cover, the green light will be on with no flashing lights.
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printer is not printing
printer is not printing
verify the following
●
The printer is connected to the power source.
●
The cable connections are secure.
●
The printer is turned on.
●
The media is correctly placed in the paper tray.
●
The Rear Access Door is attached.
●
The print cartridges are correctly installed. For installation instructions, see
replacing
print cartridges
.
●
The
printer's top cover
is closed.
●
When the Resume button is pushed and held for several seconds, a print sample page
prints out. This confirms that the printer is functioning properly.
check the printer lights
●
If the
Power
light is blinking, the printer is in the process of printing.
●
If the
Resume
light is blinking, press the
Resume
button.
●
If the
Print Cartridge Status
light is blinking, see
checking the print cartridge status
.
●
If all lights are blinking, see
all lights are flashing
.
select a topic below
If the printer still does not print, select the topic below that best describes the problem:
●
paper problems
●
printer does not turn on
●
print job was deleted
●
USB problems
paper problems
Click the topic below that best describes the problem:
●
paper jam
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printer is not printing
●
out of paper
●
will not pick up paper
paper jam
Follow each of these steps until the paper jam is cleared.
1. Remove the paper from the In and Out trays.
2. Press the
Resume
button.
3. If you are printing labels, verify that a label did not become detached from the label sheet
while passing through the printer.
If the paper jam is not cleared:
1. Open the Rear Access Door by pinching the two latch handles and removing the door.
2. Remove the paper jam, then replace the Rear Access Door.
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printer is not printing
3. Load paper into the In tray.
4. Press the
Resume
button.
5. Print the document.
out of paper
if the paper tray is loaded
1. Slide the paper forward until it stops.
2. Adjust the length guide so that it touches the the back of the paper stack.
3. Press the
Resume
button.
if the paper tray is empty
1. Load paper in the tray.
2. Press the
Resume
button.
will not pick up paper
if the paper tray is loaded
Try one or more of the following:
●
Reduce the number of sheets in the In tray.
●
Remove and reload the In tray.
●
Use a different type of paper.
printer does not turn on
The printer may have drawn too much power.
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printer is not printing
1. Disconnect the power cord from the printer.
2. Wait approximately 10 seconds.
3. Reconnect the power cord to the printer.
4. Press the
Power
button to turn on the printer.
print job was deleted
If the printer's top cover is open for 10 seconds or more, the printer ejects the page and cancels
the current print job. The printer does not cancel any other print jobs in the queue.
Reprint the document.
USB problems
there are conflicting USB cable connections
A printing conflict may arise when the printer and several USB devices are attached to a hub.
There are two methods for solving the conflict:
●
Attach the printer's USB cable directly to the computer.
—or—
●
If the printer is attached to a hub, do not use other USB devices attached to the hub
while printing.
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problems with printouts
problems with printouts
Click the topic below that best describes the problem:
●
print quality is poor
●
text and images are misaligned
●
document is printed off-center or at an angle
●
parts of the document are missing or printed in the wrong place
●
printout does not reflect new print settings
●
photos are not printing correctly
●
blank pages print or color is missing from printout
print quality is poor
If your printed pages are missing lines or dots or if streaks appear, the print cartridges need to
be cleaned.
For cleaning instructions, see
automatically cleaning print cartridges
.
text and images are misaligned
If the text and images on your printouts are misaligned, then
calibrate
the printer to align the
print cartridges.
document is printed off-center or at an angle
1. Verify that the paper is correctly placed in the In tray.
2. Verify that the paper guides fit firmly against the paper.
3. Reprint the document.
parts of the document are missing or printed in the wrong place
1. Open the
Page Setup
dialog box and verify the following:
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problems with printouts
panel
setting
Page Attributes
Page Size
or
Paper Size:
Appropriate paper
size
Scale:
Select to scale text and graphics to fit
on the paper
Orientation:
Appropriate orientation
2. If you are using Mac OS 8.6, 9.x, or X Classic, open the
dialog box and verify the
following:
panel
setting
Layout
Tiling:
If you see this option and you are not printing a
poster, select
Multiple Pages Per Sheet
, then select
1
(Normal)
in the Pages Per Sheet box.
printout does not reflect new print settings
The printer's default settings may differ from the software application's print settings. Select the
appropriate print settings within the software application.
photos are not printing correctly
check the paper tray
1. Verify that the photo media is placed in the paper tray with the print side down.
2. Slide the paper forward until it stops.
3. Slide the paper guides
firmly
against the paper, then push in the tray.
check the printer settings
1. Open the
Page Setup
dialog box and verify the following setting:
panel
setting
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problems with printouts
Page Attributes
Page Size
or
Paper Size:
Appropriate paper
size
2. Open the
dialog box and verify the following:
panel
setting
Paper Type/Quality
Paper Group:
Photo Paper
(Mac OS 8.6,
9.x, or X Classic)
Paper Type:
An hp photo paper
Quality:
Best
or
High Resolution Photo
blank pages print or color is missing from printout
●
The protective piece of plastic tape may still be attached to the print cartridges. Verify
that the plastic tape has been removed from the print cartridges.
●
The print cartridges may be out of ink. Replace one or both empty print cartridges.
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printer is slow
printer is slow
Several variables can cause this situation. Click the topic below that best describes the printer's
situation:
●
multiple software applications are open
●
complex documents, graphics, or photographs are printing
●
print cartridges are not aligned
If none of the above topics describes the situation, then review the following:
●
printer driver is outdated
●
computer does not meet system requirements
multiple software applications are open
If too many software applications are open, the printer cannot print at its optimum speed.
Close all unnecessary software applications, then print the document again.
complex documents, graphics, or photographs are printing
Documents containing graphics or photographs may print slower than text documents.
print cartridges are not aligned
If the print cartridges are not aligned, the printer may operate more slowly. To fix this problem,
align the print cartridges
.
printer driver is outdated
An outdated printer driver may be installed.
For information about updating the printer driver, visit HP's Website at
http://www.hp.com/go/support
.
computer does not meet system requirements
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printer is slow
Verify that the computer's hard disk space or RAM meet system requirements.
For more information, see
system requirements
.
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specifications
specifications
●
printer specifications
●
minimum system requirements
●
environmental statement
●
print cartridge recovery
●
limited warranty
●
regulatory notices
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printer specifications
printer specifications
hp deskjet 3820 series
black text print speed *
Draft: Up to 12 pages per minute
Normal: Up to 6.5 pages per minute
Best: Up to 3 pages per minute
mixed text with color graphics print speed*
Draft: Up to 10 pages per minute
Normal: Up to 4.5 pages per minute
Best: Up to 1 page per minute
*These are approximate figures. Exact speed varies with system configuration, software
program, and document complexity.
black TrueType text resolution (depending on paper type)
Plain Paper/Draft: 300 x 300 dpi
Plain Paper/Normal: 600 x 600 dpi
Inkjet Paper/Best: 600 x 600 dpi
color input resolution (depending on paper type)
Plain Paper/Draft: 300 x 300 dpi
Plain Paper/Normal: 600 x 600 dpi
Inkjet Paper/Best: 600 x 600 dpi
color printing resolution (subject to color input resolution above)
Plain Paper/Draft: 600 x 300 dpi
Plain Paper/Normal: 600 x 600 dpi
Inkjet Paper/Best: 600 x 600 dpi
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printer specifications
4800 x 1200 optimized dpi resolution
4800 x 1200 optimized dpi color printing on premium photo papers; 1200 x 1200 input dpi; will
require a large amount of disk space and take longer to print.
print technology
Drop-on-demand thermal inkjet printing
software compatibility
USB connection: Mac OS version 8.6, 9.x, or Mac OS X (version 10.1.x)
duty cycle
1000 pages per month
memory
2 MB built-in RAM
processor
96 MHz processor
buttons and lights
Cancel button
Print Cartridge Status light
Resume button and light
Power button and light
i/o interface
Universal Serial Bus (USB) 1.1 compatible
Centronics Parallel, IEEE 1284- Compliant with 1284-B receptacle
dimensions
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printer specifications
445 mm wide x 197 mm high x 256 mm deep
operating environment
Maximum operating conditions:
Temperature: 41 to 104 degrees F, 5 to 40 degrees C
Humidity: 15 to 80 percent RH non-condensing
Recommended operating conditions for best print quality:
Temperature: 59 to 95 degrees F or 15 to 35 degrees C
Humidity: 20 to 80 percent RH non-condensing
Storage conditions:
Temperature: -40 to 158 degrees F, -40 to 70 degrees C
power consumption
2 watts maximum when off
4 watts average non-printing
25 watts average when printing
power requirements
Input Voltage: 100 to 240 Vac (± 10%)
Input Frequency: 50–60 Hz (± 3 Hz)
Accommodates the worldwide range of AC line voltages and frequencies.
declared noise emissions in accordance with ISO 9296
Best Mode:
Sound power level, LWAd: 5.7 Bels (A) [57 dB (A)]
Sound pressure level, LpAm (bystander positions): 45 dB (A)
Normal Mode:
Sound power level, LWAd: 6.0 Bels (A) [60 dB (A)]
Sound pressure level, LpAm (bystander positions): 47 dB (A)
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printer specifications
alignment
Skew:
± .006 mm/mm (.006 in/in) on plain paper and cards
± .010 mm/mm (.010 in/in) on HP transparency films
Vertical:
± .002 mm/mm (.002 in/in)
media weight
Paper:
U.S. Letter 60 to 90 g/m ² (16 to 24 lb)
Legal 75 to 90 g/m ² (20 to 24 lb)
Envelopes: 75 to 90 g/m ² (20 to 24 lb)
Cards: Up to 200 g/m ²; 0.3 mm maximum thickness (110 lb index max; 0.012 in maximum
thickness)
Photo: all
media handling
In tray capacity:
Plain paper sheets: Up to 100
Envelopes: Up to 15
Greeting cards: Up to 5 cards
Labels: Up to 30 sheets of labels (use only U.S. Letter or A4-sized sheets)
Photo paper: Up to 50 sheets
Index cards: Up to 60 cards
Hagaki cards: Up to 60 cards
Transparencies: Up to 30
Out tray capacity:
Plain Paper sheets: Up to 50 sheets
Envelopes: Up to 10
Cards: Up to 10
Transparencies: Up to 30
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printer specifications
Labels: Up to 20
media size
Paper:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
Legal 216 x 356 mm (8.5 x 14 in)
A4 210 x 297 mm
A5 148 x 210 mm
B5 182 x 257 mm
Envelopes:
U.S. No. 10 105 x 241 mm (4.12 x 9.5 in)
Invitation A2 111 x 146 mm (4.38 x 5.75 in)
DL 110 x 220 mm (8.66 x 4.33 in)
C6 114 x 162 mm (4.48 x 6.38in)
Hagaki:
100 x 148 mm
Index/Greeting Cards:
76 x 127 mm (3 x 5 in)
102 x 152 mm (4 x 6 in)
127 x 203 mm (5 x 8 in)
A6 Cards: 105 x 148.5 mm
Hagaki: 100 x 148 mm
Custom Size:
Width 3 to 8.5 in (77 to 216 mm)
Length 5 to 14 in (127 to 356 mm
Labels:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
A4 210 x 297 mm
Transparencies:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
A4 210 x 297 mm
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printer specifications
Photo (with tear-off tab):
102 x 152 mm (4 x 6 in)
print cartridges
Black: selection number 15, part number c6615
Tri-Color: selection number 78, part number c6578
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minimum system requirements
minimum system requirements
Your computer must meet the following minimum requirements:
USB connection
Mac OS 8.6 and 9.x
PowerPC Mac OS-based computer with a USB port
Minimum 64 MB RAM
20 MB (minimum) available hard-disk space
Mac OS X (version 10.1.x) and Classic
PowerPC Mac OS-based computer with a USB port
Minimum 128 MB RAM
20 MB (minimum) available hard-disk space
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environmental statement
environmental statement
Hewlett-Packard continuously improves the design processes of its Deskjet printers to minimize
the negative impact on the office environment and on the communities where printers are
manufactured, shipped, and used.
reduction and elimination
Paper use:
The printer’s manual two-sided printing capability reduces paper usage and the
resulting demands on natural resources. This printer is suited for the use of recycled papers in
accordance with DIN 19309.
Recycled paper:
All paper documentation for this printer is printed on recycled paper.
Ozone:
Ozone-depleting chemicals such as CFCs have been eliminated from Hewlett-Packard's
manufacturing processes.
recycling
Design for recycling has been incorporated into this printer. The number of materials has been
kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have
been designed to separate easily. Fasteners and other connections are easy to locate, access,
and remove using common tools. High priority parts have been designed to access quickly for
efficient disassembly and repair.
Printer packaging:
The packaging materials for this printer have been selected to provide
maximum protection for the least cost possible, while attempting to minimize environmental
impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing
both packaging materials and damage rates.
Plastic parts:
All major plastics and plastic parts are marked according to international
standards. All plastic parts used in the printer housing and chassis are technically recyclable and
all use a single polymer.
Product longevity:
To ensure the longevity of your HP Deskjet printer, HP provides the
following:
●
Extended warranty:
See
limited warranty
.
●
Replacement parts and consumables
are available for three (3) years (five [5]
years in Europe) after production has stopped.
●
Product take-back:
To return this product to HP at the end of its useful life, go to
www.hp.com/go/recycle. To return empty print cartridges to HP, see
hp print cartridge
recovery program
.
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environmental statement
energy consumption
This printer was designed with energy conservation in mind. This printer averages 4 watts in
standby mode. Not only does this save natural resources, but it also saves money without
affecting the high performance of the printer. The default activation period for standby mode is
less than five (5) minutes.
This product qualifies for the ENERGY STAR® Program (U.S. and Japan). ENERGY STAR is a
voluntary program established to encourage the development of energy-efficient office products.
ENERGY STAR is a US registered service mark of the USEPA. As an ENERGY STAR partner,
Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for
energy efficiency.
Energy consumption in off-mode:
When the printer is off, a minimal amount of energy is still
being consumed. Energy consumption can be prevented by turning the printer power off, then
disconnecting the end of the printer power cord from the electrical source.
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print cartridge recovery
print cartridge recovery
Customers interested in recycling their genuine HP print cartridges can participate in HP's empty
print cartridge return and recycle program. HP offers this program in the United States, Puerto
Rico, France, Germany, and Singapore, more countries than any other print cartridge
manufacturer in the world. This program is provided as a free service to HP customers as an
environmentally sound solution for these products at end-of life.
To participate, simply request postage-paid return envelopes or bulk boxes via the Web at
www.hp.com/go/recycle. Customers will be asked for their name, phone number, address, and
how many bulk boxes or envelopes they would like. Postage-paid envelopes and/or bulk boxes
will be shipped within two days.
Because HP's unique recycling processes are very sensitive to material contamination, we cannot
take back and recycle cartridges from other manufacturers. The end products of the recycling
process are used in the manufacture of new products, and HP must ensure the composition of
the material is consistent. To do that, we recycle only HP original cartridges. This program does
not extend to refilled cartridges.
Returned cartridges are separated for purification into raw materials for use in other industries to
manufacture new products. Examples of products made from recycled HP print cartridge
materials include automobile parts, trays used in microchip fabrication processes, copper wire,
steel plates, and the precious materials used in electronics. Depending on the model, HP is able
to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be
recycled (ink, foam and composite parts) are disposed of in an environmentally responsible
manner.
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limited warranty
limited warranty
region
software
printer
North America (including Canada)
90 days
90 days
Asia Pacific
90 days
1 year
Europe
90 days
1 year
Latin America
90 days
1 year
extent of limited warranty
Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above
will be free from defects in materials and workmanship for the duration specified above, which
duration begins on the date of purchase by the customer. Customer is responsible for
maintaining proof of date of purchase.
1. For software products, HP's limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any product will be
uninterrupted or error free.
2. HP's limited warranty covers only those defects which arise as a result of normal use of
the product, and do not apply to any:
❍
Improper or inadequate maintenance or modification;
❍
Software, interfacing, media, parts, or supplies not provided or supported by HP;
or
❍
Operation outside the product's specifications.
❍
For HP printer products, the use of a non-HP ink cartridge or a refilled ink
cartridge does not affect either the warranty to the customer or any HP support
contract with the customer. However, if printer failure or damage is attributable
to the use of a non-HP or refilled ink cartridge, HP will charge its standard time
and materials charges to service the printer for the particular failure or damage.
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limited warranty
3. If HP receives, during the applicable warranty period, notice of a defect in any software,
media, or ink cartridge covered by HP's warranty, HP shall replace the defective product. If
HP receives notice of a defect in any hardware product covered by HP's warranty during
the applicable warranty period, HP shall either repair or replace the defective product at
HP's option.
4. If HP is unable to repair or replace, as applicable, a defective product covered by HP's
warranty, HP shall, within a reasonable time after being notified of the defect, refund the
purchase price of the product.
5. HP shall have no obligation to repair, replace, or refund until the customer returns the
defective product to HP.
6. Any replacement product may be either new or like-new, provided that it has functionality
at least equal to that of the product being replaced.
7. HP's limited warranty is valid in any country where the covered HP product is distributed
by HP except for the Middle East, Africa, Argentina, Brazil, Mexico, Venezuela, and
France's “Departements D'Outre-Mer”; for those excepted areas, the warranty is valid only
in the country of purchase. Contracts for additional warranty services, such as on-site
service, may be available from any authorized HP service facility where the product is
distributed by HP or by an authorized importer.
8. Any applicable print cartridge warranty shall not apply to HP print cartridges that have
been refilled, remanufactured, refurbished, misused, or tampered with in any way.
limitations of warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS
MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE.
limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are
the customer's sole and exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY
SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT WILL HP OR ITS THIRD PARTY
SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER
LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
local law
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limited warranty
1. This Warranty Statement gives the customer specific legal rights. The customer may also
have other rights which vary from state to state in the United States, from province to
province in Canada, and from country to country elsewhere in the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty
Statement shall be deemed modified to be consistent with such local law. Under such local
law, certain disclaimers and limitations of this Warranty Statement may not apply to the
customer. For example, some states in the United States, as well as some governments
outside the United States (including provinces in Canada), may:
❍
Preclude the disclaimers and limitations in this Warranty Statement from limiting
the statutory rights of a consumer (e.g., the United Kingdom);
❍
Otherwise restrict the ability of a manufacturer to enforce such disclaimers or
limitations; or
❍
Grant the customer additional warranty rights, specify the duration of implied
warranties which the manufacturer cannot disclaim, or not allow limitations on
the duration of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS
WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.
obtaining a warranty extension
If you would like to extend your warranty coverage beyond the limited warranty period, use one
of the following options:
●
Consult your reseller to get extended coverage. To find HP resellers in the U.S., visit
HP's service locator at
www.hp.com/service_locator
.
●
If your reseller does not offer service contracts, call HP directly and ask about our HP
service agreements. In the U.S. call (800) 446-0522; in Canada call (800) 268-1221.
For HP service agreements outside of the U.S. and Canada, contact your local HP sales
office.
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regulatory notices
regulatory notices
hewlett-packard company
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
●
This device may not cause harmful interference, and
●
This device must accept any interference received, including interference that may
cause undesired operation.
Pursuant to part 15.21 of the FCC Rules, any changes or modifications to this equipment not
expressly approved by Hewlett-Packard Company may cause harmful interference, and void your
authority to operate this equipment. Use of a shielded data cable is required to comply with the
Class B limits of part 15 of the FCC Rules.
For further information, contact:
Hewlett-Packard Company
Manager of Corporate Product Regulations
3000 Hanover Street
Palo Alto, CA 94304
(605) 857-1501
note
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, can cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
●
Reorient or relocate the receiving antenna.
●
Increase the separation between the equipment and the receiver.
●
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
●
Consult the dealer or an experienced radio/TV technician for help.
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regulatory notices
LED indicator statement
The display LEDs meet the requirements of EN 60825-1.
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index
index
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
A
acknowledgements
adding a printer (OS X)
B
buttons
C
calibrating print cartridges
choosing the printer (OS 8.6, 9.x, and X Classic)
cleaning print cartridges, automatically
connectivity
copies and pages panel (OS X)
D
default printer (OS X)
E
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index
envelopes
environmental statement
F
features
G
greeting cards
H
Hagaki cards
hp inkjet utility
I - K
In tray
iron-on transfers
L
labels
lights
about
flashing
flashing (all)
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index
on
power light is flashing
resume light is flashing
M
maintenance
print cartridge
printer body
managing
available printers (OS X)
print jobs (OS X)
minimum system requirements
N
notices
O
Output guide
output options (OS X)
P - Q
page layout
OS 8.6, 9.x, and X Classic
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index
OS X
page setup
OS 8.6, 9.x, and X Classic
OS X
paper jam
paper trays
paper type
OS 8.6, 9.x, and X Classic
OS X
photographs
print cartridge
maintenance
recovery
recycling
print cartridges are not aligned
print cartridges
about
automatically cleaning
calibrating
refilling
replacing
print dialog box (OS X)
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index
print settings (OS 8.6, 9.x, and X Classic)
printer body maintenance
printer software
OS 8.6, 9.x, and X Classic
OS X
printing from the desktop, (OS 8.6, 9.x, and X Classic)
printing
background (OS 8.6, 9.x, and X Classic)
deleted print jobs
documents
envelopes
greeting cards
Hagaki cards
index cards
iron-on transfers
labels
not printing
paper problems
photographs
plain paper
posters
printout problems
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index
slow
small media
transparencies
two-sided documents
USB problems
printout problems
R
recycling
refilling print cartridges
regulatory notices
removing ink from skin and clothing
S
special features
specifications
status
changing (OS 8.6, 9.x, and X Classic)
checking (OS 8.6, 9.x, and X Classic)
system requirements
T
terms and conventions
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index
troubleshooting
two-sided printing
about
OS 8.6, 9.x, and X Classic
U - V
USB
about
problems
user’s guide
using the print center (OS X)
utility
W - Z
warranty
will not pick up paper
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