checking the print cartridge status
understanding the print cartridge status light
The Print Cartridge Status light flashes when one or both of the print cartridges are low on ink,
improperly installed, or malfunctioning. This light also flashes if the wrong print cartridge type is
used.
1. Print Cartridge Status light
If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing when the
printer's top cover is opened. If the problem is not related to low ink, the light continues to flash
after the cover is opened.
checking the print cartridge status
Open the printer's top cover when the Print Cartridge Status light flashes. The black arrow on the
top of the print cartridge cradle points to one of five Print Cartridge Status icons revealing the
exact nature of the problem.
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checking the print cartridge status
1. tri-color cartridge problem icon 2. black cartridge problem icon
3. tri-color cartridge low-ink icon 4. black cartridge low-ink icon
5. cartridges OK icon 6. black indicator arrow
troubleshooting problems with the tri-color or black print cartridge
If the black arrow points to a print cartridge problem icon, the print cartridge is either missing,
improperly installed, defective, or is the wrong print cartridge for the printer. Perform the
following tasks to correct the problem:
problem
solution
The print cartridge is
missing
Insert both the black and tri-color print
cartridges
Both print cartridges
are installed, but the
printer is not printing
1. Remove and
reinsert the print
cartridges
.
2. If there is still a problem, verify that the
correct print cartridges are installed.
See
print cartridges
for part numbers.
3. Replace the print cartridges if the
problem persists. See
replacing print
cartridges
for directions.
solving problems with low ink
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checking the print cartridge status
If the arrow points to the tri-color or the black low ink icon, replace the relevant print cartridge.
verifying that the problem is solved
When you close the printer's top cover, the green light will be on with no flashing lights.
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printer is not printing