print cartridge recovery
Customers interested in recycling their genuine HP print cartridges can participate in HP's empty
print cartridge return and recycle program. HP offers this program in the United States, Puerto
Rico, France, Germany, and Singapore, more countries than any other print cartridge
manufacturer in the world. This program is provided as a free service to HP customers as an
environmentally sound solution for these products at end-of life.
To participate, simply request postage-paid return envelopes or bulk boxes via the Web at
www.hp.com/go/recycle. Customers will be asked for their name, phone number, address, and
how many bulk boxes or envelopes they would like. Postage-paid envelopes and/or bulk boxes
will be shipped within two days.
Because HP's unique recycling processes are very sensitive to material contamination, we cannot
take back and recycle cartridges from other manufacturers. The end products of the recycling
process are used in the manufacture of new products, and HP must ensure the composition of
the material is consistent. To do that, we recycle only HP original cartridges. This program does
not extend to refilled cartridges.
Returned cartridges are separated for purification into raw materials for use in other industries to
manufacture new products. Examples of products made from recycled HP print cartridge
materials include automobile parts, trays used in microchip fabrication processes, copper wire,
steel plates, and the precious materials used in electronics. Depending on the model, HP is able
to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be
recycled (ink, foam and composite parts) are disposed of in an environmentally responsible
manner.
file:///C|/Projects/Subway/Mac_UG/ug_cartridge_recovery_fs.html [1/17/2002 3:22:53 PM]
limited warranty